Effective Date: 7/09/2025
Website: https://lotus365play.org
Support Email: support@lotus365play.org
WhatsApp Contact: +91 7970747632
1. General Policy
- All deposits made on Lotus 365 Play Org are final and non-refundable once successfully processed.
- By depositing funds, you acknowledge that you are voluntarily participating in betting activities that carry financial risk.
2. Cancellation of Transactions
- Once a bet has been placed, it cannot be cancelled or reversed.
- Deposits or wagers mistakenly made by the user cannot be reversed or refunded.
- Any system errors or duplicate transactions will be reviewed and adjusted accordingly by our support team.
3. Withdrawal of Funds
- Withdrawals can only be requested from your account balance if all verification requirements are met.
- Withdrawals may be delayed in cases of suspected fraud, bonus abuse, or account misuse.
- Any violation of our Terms & Conditions may result in forfeiture of balance.
4. Disputed Transactions
- If you believe a transaction has been processed incorrectly, you must report it to support@lotus365play.org or via WhatsApp at +91 7970747632 within 24 hours of the transaction.
- Our compliance team will review the case and provide a resolution within 7 working days.
5. Bonus & Promotional Offers
- Bonuses and promotional credits are non-refundable and subject to their specific terms.
- Abuse of promotional offers may lead to bonus cancellation, account suspension, and forfeiture of winnings.
6. Responsible Usage
- Users are advised to deposit only the amount they are willing to stake in betting activities.
- Refund requests citing “loss of funds due to betting outcomes” will not be entertained.
7. Policy Amendments
We reserve the right to update, modify, or change this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
📧 Support Email: support@lotus365play.org
📱 WhatsApp: +91 7970747632